Last updated: April 22, 2026
These Terms and Conditions of Sale (hereinafter "TCS") are entered into between:
OMAD GROUP, a variable-capital EURL registered with the Paris Trade and Companies Register under SIREN number 100 192 830, whose registered office is located at 6 rue d'Armaille, 75017 Paris, France, represented by Omar Addi as manager (hereinafter the "Provider"),
and any adult natural person or legal entity making a purchase through the mecantara.com website (hereinafter the "Customer").
These TCS govern all sales of services carried out by the Provider through the Site. They apply to the exclusion of any other terms, including those of the Customer.
Any order placed on the Site implies the Customer's unreserved acceptance of these TCS. The Provider reserves the right to modify the TCS at any time; the applicable TCS are those in force on the date of the order.
The Provider offers a personalized song creation service including:
Songs are generated using artificial intelligence (AI) technologies. The Customer is informed of this and expressly accepts it.
The order follows these steps:
The order is only definitively confirmed after the Provider has actually received full payment.
Prices are indicated in euros (EUR), all taxes included. The Provider is not subject to VAT pursuant to Article 293 B of the French General Tax Code (VAT exemption scheme), unless otherwise stated.
The Provider reserves the right to modify its prices at any time. The applicable price is the one displayed when the Customer confirms the order.
Payment is made securely online through the platform Stripe. The Provider does not collect or store any banking data. The order is confirmed upon receipt of full payment.
Delivery times run from payment confirmation:
These times are indicative and provided for information purposes. The Provider undertakes to respect them as far as possible. A delivery delay cannot give rise to damages, except in the event of a manifestly excessive delay (beyond 7 days) not justified by force majeure, giving entitlement to a full refund upon simple request.
In accordance with Article L.221-28, 13° of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's prior express consent and express waiver of their right of withdrawal.
By confirming the order and making payment, the Customer expressly acknowledges:
Independently of the exclusion of the right of withdrawal, the Provider offers a satisfaction guarantee :
The Customer benefits from revisions to the lyrics and music after delivery of the song. Revision requests must be submitted via the dedicated page on the Site or by email.
Revisions cover the lyrics, musical style and vocal rendering. The Provider undertakes to process each revision request within a reasonable time (generally 24 to 48 hours).
The Customer undertakes to:
The Provider reserves the right to refuse or cancel any order whose content would be contrary to law or morality, with a full refund where applicable.
The Provider creates songs using artificial intelligence technologies. Ownership of copyright in AI-generated works is subject to an evolving legal framework.
From full payment, the Provider grants the Customer a personal, non-exclusive and non-transferable right of use to the song, including:
Any commercial exploitation (advertising synchronization, placement in a film or series, distribution on streaming platforms, resale, sublicensing) is strictly prohibited without the Provider's prior written agreement.
The Provider reserves the right to use anonymized excerpts of songs for demonstration and promotion of its service, unless the Customer expressly objects.
The Provider undertakes to apply all necessary care to the creation of the songs. Its obligation is an obligation of means.
The Provider shall not be held liable in the event of:
In any event, the Provider's total liability is limited to the amount actually paid by the Customer for the order concerned.
Neither party may be held liable for non-performance or delay in performing its obligations in the event of force majeure within the meaning of Article 1218 of the French Civil Code, including in particular: natural disasters, pandemics, telecommunications network failures, server outages, strikes, acts of terrorism.
Data collected during the order is processed in accordance with the GDPR and our Privacy Policy. The data is used exclusively for producing and delivering the service, managing the customer relationship and complying with legal obligations.
In the event of a dispute, the Customer is informed that they may use a consumer mediator free of charge in accordance with Articles L.611-1 to L.616-3 of the French Consumer Code.
The competent mediator is:
CNPM - MÉDIATION DE LA CONSOMMATION
27 avenue de la Libération, 42400 Saint-Chamond
Website: cnpm-mediation-consommation.eu
The Customer may also use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr
These TCS are governed by French law. In the event of a dispute, and after any attempt at amicable resolution has failed within 30 days, the competent courts within the jurisdiction of the Paris Commercial Court shall have sole jurisdiction.
This jurisdiction clause does not apply to consumers, who benefit from ordinary jurisdiction rules (Article R.631-3 of the French Consumer Code).
If any clause of these TCS is declared null or unenforceable, the other clauses shall retain their full force and effect.
The Provider's failure to invoke a breach by the Customer of any of their obligations shall not be interpreted as a waiver of the obligation concerned.
For any question relating to an order or these TCS:
OMAD GROUP
Email: contact@mecantara.com
Address: 6 rue d'Armaille, 75017 Paris, France